Privacy Policy for Graphix Genie
Last Updated: 1st April 2025
Introduction
Welcome to Graphix Genie ("we," "our," or "us"), a service provided by The Gold Pixel Studio. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our website, services, and products (collectively, the "Services").
We are committed to protecting your privacy and complying with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) of India. By accessing or using our Services, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We collect the following types of personal information:
Account Information: When you create an account, we collect your name, email address, and password.
Payment Information: For purchases, we collect payment details, which may include credit card information or other financial information.
Usage Data: We collect information about how you interact with our Services, including the templates you download, features you use, and time spent on the platform.
Communication Data: If you contact us, we may keep a record of that correspondence.
Non-Personal Information
We also collect non-personal information that does not directly identify you.
Device Information: We collect information about the devices you use to access our Services, including IP address, browser type, and operating system.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our platform. For more information, please see our Cookie Policy section below.
How We Use Your Information
We use your personal information for the following purposes:
To provide and maintain our Services
To process your transactions and send transaction notifications
To personalize your experience and improve our Services
To communicate with you about your account, updates, and promotional offers
To respond to your inquiries and provide customer support
To detect, prevent, and address technical issues or fraudulent activities
To comply with legal obligations
Legal Basis for Processing
Under the DPDP Act, we process your personal information based on the following legal grounds:
Consent: Where you have given us explicit consent to process your personal data.
Contract: Where processing is necessary for the performance of a contract.
Legitimate Interests: Where processing is necessary for improving services or preventing fraud.
Data Sharing and Disclosure
We may share your personal information in the following circumstances:
With service providers and business partners who assist us in operating our business
In response to legal requests where disclosure is required
To protect rights, property, or safety of users or the company
During business transfers such as mergers or acquisitions
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy. When no longer required, data will be securely deleted or anonymized.
Your Rights
You have certain rights regarding your personal information:
Right to Access: Request access to your data
Right to Correction: Request correction of inaccurate data
Right to Erasure: Request deletion of your data
Right to Restrict Processing: Limit how your data is used
Right to Object: Object to certain processing activities
Right to Data Portability: Request your data in a usable format
To exercise these rights, contact us using the details below.
Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect data from children. If such data is identified, we will take steps to remove it.
Cookie Policy
We use cookies and similar technologies to enhance your experience.
Essential Cookies: Required for basic functionality
Analytics Cookies: Help analyze usage
Functionality Cookies: Remember user preferences
Targeting Cookies: Deliver relevant advertisements
You can manage cookies via your browser settings.
International Data Transfers
Your data may be processed outside India. We ensure appropriate safeguards are in place.
Changes to This Privacy Policy
We may update this policy from time to time. Continued use of our Services implies acceptance of updates.
Contact Us
If you have questions or requests, contact us at:
Email: support@thegoldpixelstudio.com
We will respond within a reasonable timeframe in accordance with applicable laws.
